Shoppers have been warned that a popular brand of sun cream has been rejected at the UK border. It poses a “high risk” as the Office for Product Safety and Standards (OPSS) issued a message.

The OPSS has declared the item is “high risk” due to its labelling information. The Bubble Cosmetics Sunscreen Pack has come from the United States and was rejected at the UK border; therefore, it cannot be sold to UK customers. The brand is sold in a range of UK retailers, including Boots and ASOS, as well as on its own website.

The affected product is a yellow cardboard box that is filled with a range of Bubble sun cream items. The OPSS said: “The product presents a risk due to inadequate labelling and traceability information.

“Multiple mandatory cosmetic labelling requirements have not been met, including omissions relating to sunscreen use instructions and product traceability.

“As a result, consumers may not have sufficient information to use the product appropriately, and effective regulatory traceability is impaired.”

It added: “The product does not meet the requirements of Regulation (EC) 1223/2009 (‘the Cosmetics Regulation’).”

Bubble has been contacted for comment.

The product is commonly used to remove makeup and cleanse the face. The recall applies to specific batches of the cleansing water which were sold at B&M, Home Bargains and Savers.

Shoppers should check bottles for the barcode 8720181894381. The two batch numbers affected by the recall are 613841 and 613941.

Anyone with the affected products has been told to stop using them “immediately” Customers who have purchased one of the recalled bottles should contact the retailer they bought it from for instructions on returning or disposing of the product, as well as information about a refund or other redress.